Take Control of Your BMC PATROL Helix Agents
Monitoring Studio X is a module that enhances the BMC Helix Agent, a.k.a. PATROL Agent, with a variety of features to facilitate its management and augment its monitoring capabilities. It includes a modern Web Interface and REST API to easily configure agents, visualize metrics, and extend monitoring to any technology, without coding.
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Feeling like a Dinosaur?
With the revolution of BMC Helix as a SaaS platform, some old tools for the PATROL Agents (PATROL Classic Console, wpconfig, etc.) have gone extinct. These tools were your day-to-day utilities. While BMC Helix is ideal for managing large fleets of PATROL agents (now Helix Agents), you still need the proper tools to quickly and easily troubleshoot your monitoring agents.
Monitoring Studio X is the must-have module that takes the PATROL Agent to the future with BMC Helix.
Simplify Troubleshooting
- Configure your agent in a few clicks through a modern and secure Web console or REST API
- Gain real-time visibility into the agent's behavior
- Troubleshoot efficiently with interactive command prompts, direct log access, and even custom PSL scripts
Visualize Collected Metrics and Events
- Get ultra-fast insights into your monitoring with clear metrics views for KMs, instances, metadata, parameter values, text parameters, agent thresholds, and more.
- Interact live with Knowledge Modules (pause, resume, refresh, force discovery, etc.)
- Set up other Sentry Software KMs through an easy-to-use configuration interface
- Quickly visualize the PATROL Events triggered
Exporter for Prometheus
- Expose PATROL Agent parameters as Prometheus metrics
- Bring exhaustive information in Prometheus for each PATROL metric (collect time, scraping time, product code, class, attributes, hostname, FQDN, etc.)
- Import Prometheus Alertmanager rules based on existing PATROL Agent thresholds
Why Monitoring Still Feels Hard
Managing an infrastructure with countless agents is challenging. The poor integration of multiple monitoring tools forces you and your team to write custom scripts, custom workflows, pipelines, etc. that need to be tested, documented, and maintained against potential security threats.
Monitoring Studio X removes this burden, enabling you to monitor new technologies and applications without coding or exposing your environment to unnecessary security risks.
Achieve 100% Monitoring Coverage Without Coding
Monitoring Studio X ensures complete coverage across infrastructure, applications, and services through two complementary approaches:
Pre-built Templates for Rapid Setup
An open-source library of ready-to-use templates on GitHub lets you deploy monitoring in minutes:
- Applications & Middleware: Jenkins, Prometheus, RabbitMQ, etc.
- Backup: Data Protector Backup, IBM Spectrum Protect Plus, Veeam Backup, Veritas Backup Exec, etc.
- Databases: Couchbase, Informix, Microsoft SQL Server, MongoDB, MySQL, etc.
- Networking & Security: Cisco CCME, F5 BigIP, NetScaler Gateway, Squid Proxy Server, etc.
- Storage Systems: EMC Data Domain, Hitachi HCP, HP StoreOnce, Huawei OceanStor, Nimble, Nutanix, etc.
- And more...
Built-in Monitors for Unlimited Customization
A wide range of monitors lets you build custom templates to cover any application, service, or technology:
- Keep track of basic components: processes, services, file systems, resource usage, and more
- Inspect command output, file content, or HTTP responses; extract numbers or strings; map values; preprocess content
- Pull data from remote systems using SNMP, WBEM, WMI, SSH, HTTP, or database queries
- Extend built-in monitors with PSL scripts, Nagios plugins, or metric combinations
How Monitoring Studio X Works
Adaptable to Any Environment
Monitoring Studio X scales easily: it can run as a lightweight standalone solution with a single agent, or be deployed seamlessly across large, enterprise-grade Helix Operations Management environments.
Additional Resources
Solution Brochure
PDF (1.49 MB)
Technical Datasheet
PDF (1.47 MB)
Documentation
HTML
Training Material
PDF (5.2 MB)Knowledge Base Articles
Browse all articlesWhat You Gain
- Avoid monitoring blind spots by covering both standard and custom technologies.
- Ensure all applications, servers, and services are up and running through real-time monitoring.
- Troubleshoot faster with live agent diagnostics, direct log access, and command prompts.
- Eliminate the need to develop and maintain custom monitoring scripts or modules.
- Rely on pre-built templates to accelerate deployment.
- Reduce the risk of missed problems with unified, gap-free visibility.
- Extract metrics that matter to the business, not just technical counters.
- Consolidate disparate monitoring into BMC Helix to reduce tool sprawl and costs.
- Future-proof monitoring with no-code flexibility that adapts to new technologies
Monitoring Studio X, a Certified Module of the BMC Helix Portfolio
Monitoring Studio X is included in the Sentry Bundle for BMC Helix Operations Management. This bundle entitles you to deploy all certified Sentry modules across your licensed infrastructure. Complete monitoring starts with the Sentry Bundle. Contact Sales Now!Explore Other Certified Solutions for BMC Helix Operations Management
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