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HC-26-KM: NetApp Filers Error Messages in SOW

November 15, 2016
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.01, 1.8.02, 1.9.00, 1.9.50

This patch is replaced with !

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Patch content

Connector for NetApp Filers

Should you install this patch?

Install this patch if you are getting the error message: "An error occurred while executing the following SNMPGet".

What does it fix?

This error occurred when NetApp Filers did not have general status values for fans, power supplies, or batteries. A more explicit error message will now be displayed in the SOW.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\bin or $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_NetApp.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.