Patches

HC-284-KM: False Temperature Alerts on HP Servers Running Windows WMI Agent

June 22, 2016
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.01, 1.8.02, 1.9.00, 1.9.50

This patch is replaced with !

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Patch content

Connector for HP Insight Management Agent - Server - WMI

Should you install this patch?

Install this patch if you are getting temperature alerts where the thresholds are set to zero.

What does it fix?

The connector removes all temperature thresholds of zero to prevent false temperature alerts.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\MS_HW_hdf or the $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_HPInsightwmi.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.