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HC-501-PM: HP Insight Management Agent - Server - Duplicated or False Alerts on Temperature Parameter

February 16, 2017
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.9.00, 2.9.10, 2.9.20, 2.9.25

This patch is replaced with !

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Patch content

Connector for HP Insight Management Agent - Server

Should you install this patch?

Install this patch if you get duplicated or false alarms on the temperature parameter.

What does it fix?

To avoid duplicated or false alerts, BMC Performance Manager Express for Hardware now sets the Temperature and the Status parameters based on the threshold returned by the HP Insight Management Agent:

  • When the HP Insight Management Agent returns a threshold for the Temperature parameter, BMC Performance Manager Express for Hardware reports it and deactivates the Status parameter. An alert is triggered when the Temperature parameter threshold is breached.
  • When the HP Insight Management Agent does not return a threshold for the Temperature parameter, BMC Performance Manager Express for Hardware activates the Status parameter. An alert is triggered when the Status parameter threshold is breached.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_CpMgServNT.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.