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HC-627-KM: NetApp Aggregates (Logical Disks) with Unknown Status

July 4, 2017
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.01, 1.8.02, 1.9.00, 1.9.50, 1.9.60

This patch is replaced with !

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Patch content

Connector for monitoring NetApp filers via their SNMP agent

Should you install this patch?

Install this patch if the Status parameter of some aggregates (Logical Disks) returns an 'Unknown' value.

What does it fix?

Aggregate's status of "mixed_raid_type" is now mapped to OK instead of Unknown.

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/lib/MS_HW_hdf or %PATROL_HOME%\lib\MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_NetApp.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.