Patches

P1732: Unable to Retrieve Last Modified Log Files

March 3, 2016
Patch for BMC Performance Manager Express Monitoring Studio - Version(s) 2.9.40

This patch is replaced with !

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Patch content

BMC Performance Manager Express Monitoring Studio 2.9.42.

Should you install this patch?

Install this patch if the product (LOG File Monitoring and Analysis Application Class) fails to retrieve the most recently created/modified log file from a list.

What does it fix?

A misinterpretation of the creation/modification time and date of log files prevented the product from properly reporting on the last modified file.

How to install the patch?

  1. Download and unzip the BPM-Express-MonitoringStudio-2.9.42.par.zip file.
  2. Login to Portal as 'superadmin' and upload the resulting .par file.
  3. In the Performance Manager List, select BMC Performance Manager Express Monitoring Studio by Sentry Software 2.9.42, and click Publish. Monitoring Studio Express is then automatically upgraded on all the monitored elements. This process takes a few minutes. When the migration process is completed, the 2.9.42 version is marked as Published.