Credentials Management

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Monitoring a system thoroughly requires connecting to it and accessing some of its resources, which itself requires to be properly authenticated with this system. This is even more true for a system monitored remotely.

In Monitoring Studio, the credentials required to access a monitored system are stored and managed at the host level. For each monitored host, you will be able to define the "System Credentials", to access standard system resources on this host. You will also be able to define additional credentials that may be required to access specific resources (a database, a Web application, etc.).

System Credentials

System Credentials are provided at the Host level and can be shared by several Monitors. When the system credentials are changed, users only need to modify the credentials once for all the Monitors to inherit the changes.

The following Monitors can only use system credentials:

File Systems
Processes
Windows Events
Windows Performance Counters
Windows Services
WMI Queries

If the system credentials are not specified when monitoring a localhost, Monitoring Studio will use the PATROL Agent's default account information defined via the Agent Properties panel of the Monitoring Policy Configuration page in CMA. For performing remote monitoring, system credentials are mandatory for the Monitors listed above; failing to provide this authentication information will prevent the Monitors to collect any data.

Specific Credentials

Some technologies may require additional privileges to allow access to their data. In this case, Monitoring Studio enables users to provide specific credentials that will apply to the host and its monitor types. Monitor types owned by the same host may use different credentials.

The following Monitors may require specific credentials. If specific credentials are not provided, the solution will automatically use the system credentials provided at the Host level:

Command Lines
Database Queries
Files
Folders
Nagios Plugins
WBEM Queries
Web Requests

See Also

Define a Host settings

Create Monitors